What to Check on a Transfer Slip Before Confirming a Customer's Payment
Published July 21, 2026
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What to Check on a Transfer Slip
Checking a transfer slip means verifying the details on the proof-of-payment a customer sends, before a merchant treats the payment as complete. At minimum, check five things every time: the sender's account name, the amount against what was owed, the date and time of the transaction, the reference or transaction number, and the sending/receiving bank — that it matches the account the merchant actually uses to receive payments. Checking all five reduces the chance of confirming a payment incorrectly.
Why Merchants Should Check Every Slip
Releasing goods or services before confirming the payment is fully correct can cost a merchant money if there's a mismatch — a short amount, or a transfer meant for a different order. Checking all five details before confirming is a basic step that prevents disputes with customers later.
How to Check a Transfer Slip Yourself
Compare the account name and amount
Start by comparing the sender's account name against the customer who placed the order (or at minimum, confirm it's a real person's name, not just added text), then check the amount matches exactly what was owed, including decimals.
Check the date, time, and reference number
Confirm the transaction's date and time line up with when the customer says they paid, and note the reference/transaction number against that order — useful if you ever need to check back with the bank later.
When Order Volume Grows, Manual Checking Starts to Fall Short
The steps above are manageable at a few orders a day, but as volume grows, working through them by hand typically takes 5–30 minutes per order, and the risk of skipping an entry or matching the wrong customer rises with it. To understand how automatic notification helps here, see What Is Automatic Payment-Received Notification? — and if you're deciding whether to keep checking manually or move to an automated system, see Manual vs. Automated Transfer Verification.
Systems That Help Check Transfer Slips Automatically
As order volume rises, some systems detect an incoming transfer and match it to the order automatically, removing the manual steps above. One example is OrixRecon, where the customer's payment always goes straight into the merchant's own bank account — it is not a payment service provider (PSP) and never holds funds on the merchant's behalf. See the OrixRecon page
If your business accepts a high volume of bank transfers and you want to cut the time staff spend checking slips by hand every day, see OrixRecon to see how it works.
Frequently Asked Questions
What should I check on a transfer slip, at minimum?
At minimum five things: the sender's account name, the amount, the date and time, the reference/transaction number, and the sending/receiving bank.
If a customer sends a slip image, does that mean the money has arrived?
A slip image is only the evidence a customer provides — always verify against your own bank account or system before treating the payment as received; don't confirm from the image alone.
How long does manually checking a slip typically take?
Typically 5–30 minutes per order, depending on workload and how experienced the person checking is.
Can OrixRecon help check transfer slips automatically?
Yes. OrixRecon detects incoming transfers and matches them to orders automatically, and the payment always goes straight into the merchant's own bank account. See the OrixRecon page for details.